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Billing and Payment Policy

Last updated: December 14, 2024

Thank you for choosing Cartra Tech, for your  needs. Please review our payment policy outlined below:  

Accepted Payment Methods:

We accept payments via credit/debit cards (Visa, Mastercard, American Express, Discover, Apple Pay, Diners Club, Shop Pay, Venmo, Google Pay and PayPal). 

Currency:

All transactions on Cartra Tech, are processed in USD (United States Dollar).

Tax Calculation:

Please be informed that taxes, if any, will be calculated and added to the price during the checkout process. Therefore, there will be no sales tax.

Payment Security:

Your payment security is our priority. Cartra Tech, ensures that all payment transactions are encrypted and securely processed to protect your personal and financial information.

Payment Authorization:

By placing an order on Cartra Tech,, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees (if any).

Order Confirmation:

Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email will contain details of your order, including the items purchased, total amount paid, and shipping information.

Payment Disputes:

In the event of a payment dispute or unauthorized transaction, please contact our customer care team for prompt assistance.

Payment Processing Time:

Payments are typically processed immediately upon placing an order. However, please allow up to 1-2 business days for payment processing in some cases.

Payment Failure:

Please check the payment information you provided during checkout again, or try using an alternative payment method, if for any reason your payment is not completed. For assistance, if the problem continues, please get in touch with your financial institution or our customer support team.

Payment Policy Updates:

cartratech.com reserves the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.

Contact Information

Business Address: 3973 Schaefer Avenue Chino, CA 91710, United States

Business Mail: info@cartratech.com

Mobile Number: +1 (909) 237-8782

Our customer service hours are from 9:00 AM to 6:00 PM, Monday through Friday.

Order Cut-off Time: 2 PM PST